Refund Policy

Last updated: 2026-08-29

One-time purchases (e.g. Subtitle Toolkit Pro, $9)

If a one-time purchase doesn't work as described, contact us within 14 days of purchase for a full refund. Refunds are issued to the original payment method.

Subscriptions (e.g. KitchenOS Premium, Lingua Mundi API Pro)

Subscriptions can be cancelled at any time from the product dashboard; you keep access until the end of the paid period. For a refund of the most recent charge, contact us within 14 days of that charge.

How to request a refund

Email rhls.softdev@gmail.com with the email on your account and the product. We'll process refunds within 5 business days.

Non-refundable

Refunds are not available for subscriptions cancelled after more than 14 days of the latest charge, or for accounts closed for violating the Terms of Service.